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FAQ

GET ANSWERS TO YOUR QUESTIONS

We offer a wide range of residential cleaning services, including regular cleaning, deep cleaning, post-event cleaning, carpet cleaning, organization, and more.
Scheduling a cleaning is easy. You can do it through our website, by phone, or by email. Simply choose the date and time that works best for you.
We provide all the necessary cleaning products and equipment for the job. You don’t need to worry about a thing.
The duration of a cleaning session can vary based on the size and condition of your home. Our team will provide an estimate when you schedule the service.
We understand that plans can change. Please contact our customer support team at least 24 hours in advance to reschedule or cancel your appointment without any additional charges.
Yes, we offer cleaning services seven days a week, including weekends and holidays, to accommodate your schedule.
Absolutely! We welcome your specific instructions and preferences. Our team will work closely with you to ensure your expectations are met.
Your satisfaction is our priority. If you’re not happy with our service, please contact us within 24 hours, and we’ll readdress any concerns or areas that need attention at no additional cost.
We have a standard list of cleaning tasks we perform, but if there are areas or items you’d like us to avoid or pay special attention to, please let us know, and we’ll accommodate your requests.
It’s entirely up to you. Many of our customers prefer to be home during the cleaning, but if you’re unable to be there, we can arrange for secure access to your home, provided you feel comfortable with it. We prioritize your convenience and peace of mind.